Are you a small business that is selling a physical product that needs to be delivered to your customers? If so, transport logistics will be one of the most important aspects of running your small business. If your delivery system is not working properly, you will lost business. So, here are several useful transport solutions for small businesses:
Hire Reputable Contractors
If you offer speedy delivery, hire courier services handlers in that area. If you get a large, nationwide delivery company to ship your purchases, you will spend more on local deliveries. Therefore, even if you sell at multiple locations, make sure to find delivery personnel in that area to make your transportation system efficient and cost effective.
Buy Vehicles and Hire Drivers
As a small business, it might make sense for you to just buy a vehicle or two for delivers and hire drivers and delivery personnel. It will save money and ensure that your goods are received on time. However, this system only works if your deliveries are restricted to a certain area. Also, you will need to have multiple deliveries per day to make the money you spend cost effective.
Buy the Right Equipment
If you products are perishable, like cakes or flowers, you will need to purchase refrigerators and preserving chemicals to make sure the product is intact upon arrival at the customer’s house. In this case, you will have to scrutinize the courier services Melbourne you hire. Make sure their vehicles have refrigeration or other required facilities to deliver your items without them perishing along the way. If you can’t afford something like this, perhaps you should let the customers to pick up items from now on.
Research Transportation Insurance
For certain items like electronics your customers will expect you to offer insurance for transport. You can charge an additional fee for a service like this. However, if you are not offering this option, be ready to fully reimburse the original purchasing price the customer has paid. While reimbursing is easy to cheap items, for more expensive ones, it can be a trouble. Therefore, talk to a lawyer and learn about how to offer insurance when delivering goods.
Appoint an Employee in Charge of Deliveries
Someone should be in charge of deliveries and be responsible for them when a delivery isn’t completed successfully. You will need a clear hierarchy to make sure that the entire transportation network functions as efficiently as possible without hiccups.
Delivering goods isn’t easy for a small business. Therefore, always heed the advice mentioned above.